February 17, 2023


AI Powered Site Search & Discovery Platform

Best for:

  • E-commerce Businesses
  • Large Enterprises
  • Direct-to-Consumer Brands

Use cases:

  • Improving On-site Search Accuracy
  • Enhancing Customer Engagement
  • Optimizing Merchandising Strategies

Users like:

  • Sales and Marketing
  • E-commerce Operations
  • Customer Support

What is Zevi?

Quick Introduction

Zevi is an AI-powered site search and discovery platform specifically engineered for Direct-to-Consumer (D2C) e-commerce businesses and enterprises. This tool enhances the user experience through advanced neural search, sophisticated analytics, a merchandising engine, and a ChatGPT-like shopping assistant. It provides seamless product discovery by understanding user intent, facilitating guided navigation, and delivering highly relevant search results. The aim is to increase customer engagement, boost conversion rates, and improve overall business metrics through intelligent search capabilities.

Zevi offers a sophisticated neural search engine that comprehends complex search queries, regardless of spelling or language. This platform is built for enterprises and seamlessly integrates with platforms such as Shopify. It uses real-time data to optimize search results and its multilingual capabilities ensure users can search in their preferred language. Aimed at businesses that prioritize user experience and conversion rates, Zevi helps ecommerce platforms provide highly contextual and relevant search outcomes.

Pros and Cons


  1. Advanced AI-Powered Neural Search: Offers highly accurate search results that surpass traditional string matching by understanding user intent and context.
  2. Seamless Integration: Easily integrates with major e-commerce platforms like Shopify, requiring no extensive coding or setup.
  3. Multilingual Support: Enables users to search in various languages, providing a personalized and accessible user experience.


  1. Premium Pricing: High cost may be a barrier for small businesses or startups with limited budgets.
  2. Learning Curve: Users might require some time and training to fully leverage all advanced features and capabilities.
  3. Dependency on Internet Availability: Requires constant internet connectivity for real-time search and analytics, which might be a limitation in less connected regions.


  • Enhanced Product Discovery: Provides precise and contextually relevant search results.
  • AI Shopping Assistant: Automates customer inquiries using a ChatGPT-like interface.
  • Advanced Analytics: Tracks and optimizes product performance and user behavior metrics.

Features and Functionality

  • Neural Search Engine: Utilizes AI to understand and process complex search queries, providing highly accurate, contextually relevant results. This engine outperforms string matching algorithms with its typo tolerance and synonym handling capabilities.
  • AI-Based Shopping Assistant: Designed to offer a conversational shopping experience, similar to ChatGPT, assisting customers in finding products and making purchase decisions with minimal input.
  • Real-Time Analytics: Delivers actionable insights into user behavior, search patterns, and shifting trends. Track key metrics like product-level revenue and conversion rates.
  • Merchandising Engine: A highly customizable tool that allows businesses to manually configure product rankings based on performance metrics, newly available products, and strategic goals, all through a no-code dashboard.
  • Multilingual and Vernacular Support: Ensures users can search in their native languages and receive accurate results, enhancing user experience and satisfaction.

Integration and Compatibility

Zevi integrates seamlessly with leading content management systems (CMS) and e-commerce platforms like Shopify, providing smooth and optimized functionality without the need for extensive coding. Its detailed API documentation facilitates easy and successful integration, making it accessible even for businesses with limited technical expertise. The tool is a standalone solution capable of delivering its full range of features independently, which makes it versatile for different operational environments.

Benefits and Advantages

  • Increased Accuracy: Delivers precise search results by understanding user intent and context.
  • Time Efficiency: Quick setup process and ease of use reduce implementation time and effort.
  • Enhanced Decision-Making: Advanced analytics tools provide actionable insights, optimizing merchandizing strategies.
  • Improved User Engagement: Multilingual search and AI-based shopping assistant significantly improve customer interaction and satisfaction.
  • Scalability: Supports businesses of varying sizes with scalable features.

Pricing and Licensing

Zevi doesn’t provide a publicly available flat pricing structure and rather recommends potential users to request a demo for pricing information.

Do you use Zevi?

This bespoke pricing model usually indicates a tiered structure tailored to individual business needs, traffic levels, and specific feature deployments. This approach ensures that enterprises and SMEs can find a configuration that best suits their operational requirements and budget constraints.

Support and Resources

Zevi offers extensive support options, including dedicated customer service for quick issue resolution, detailed API documentation for developers, and comprehensive FAQs to address common queries. The platform also maintains a blog with case studies and a glossary to help users understand various aspects of AI-driven search and merchandising.

Zevi as an Alternative to: Algolia

Zevi competes as an alternative to well-known AI search solutions like Algolia. Where Algolia offers robust search capabilities, Zevi excels in its ChatGPT-like shopping assistant and merchandising functionalities. Zevi’s emphasis on multilingual support and typo-tolerant neural search often outperforms Algolia’s conventional string matching.

Alternatives to Zevi:

  • Algolia: Known for its fast and reliable search capabilities, Algolia is ideal for businesses needing a quick and robust search engine, without the additional merchandising and shopper assistant features.
  • ElasticSearch: This is an open-source search and analytics engine, highly flexible for customization but may require more development efforts compared to the more out-of-the-box solutions Zevi offers.
  • Searchspring: Focused on ecommerce, Searchspring offers robust search and merchandising capabilities. Companies might choose this when they need a robust set of merchandising tools and advanced search analytics.


Zevi is an innovative AI-powered platform that revolutionizes site search and discovery for e-commerce businesses. Its powerful neural search, multilingual support, and advanced analytics make it exceptionally effective for improving user engagement and conversion rates. With seamless integration into platforms like Shopify and comprehensive support resources, Zevi positions itself as a valuable tool for scaling e-commerce operations. Whether you are an enterprise-level business or a smaller store, Zevi’s customizable features offer an optimal solution tailored to meet your specific needs. By addressing key pain points like irrelevant search results and poor user engagement, Zevi ensures your customers enjoy a superior, personalized shopping experience. In sum, Zevi stands out as a versatile tool designed to elevate e-commerce performance and meet the unique demands of the digital retail landscape.

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