February 17, 2023

Superhuman

Blazingly fast email for teams and individuals

Best for:

  • High-Performing Teams
  • Business Professionals
  • Executives

Use cases:

  • Email Management
  • Team Collaboration
  • AI-Powered Writing

Users like:

  • Sales
  • Marketing
  • Customer Success

What is Superhuman?

Quick Introduction

Superhuman is an AI-powered email client that promises to deliver the fastest email experience ever made. Aimed at high-performing teams and individuals who use either Gmail or Outlook, Superhuman is designed to significantly enhance productivity by saving users up to 4 hours every week. With features such as AI-driven email writing, automated triage, follow-up reminders, and various productivity tools, Superhuman makes managing emails feel intuitive and effortless. It’s perfect for professionals in various fields, including leadership, recruiting, strategy, sales, and more, who need a seamless email experience to help them respond faster, reduce email anxiety, and stay organized.

Pros and Cons

Pros:

  1. Speed: Superhuman offers an incredibly fast and streamlined email experience that boosts productivity significantly.
  2. AI-Powered Features: Unique AI capabilities like email drafting and automated triage make it easier to manage high volumes of emails.
  3. Team Collaboration: Features such as shared read statuses and team snippets improve collaboration and communication within teams.

Cons:

  1. Cost: At $30 per user per month, it might be too expensive for small teams or individual users without a substantial email workload.
  2. Platform Limitations: Currently limited to Gmail and Outlook users, excluding those using other email services.
  3. Learning Curve: Navigating and fully utilizing all its features may require a learning curve, especially for new users.

TL:DR

  • Blazingly fast email management speeds up email processing significantly.
  • AI-powered features like email drafting and automated triage reduce manual effort.
  • Team collaboration tools enhance communication and productivity within teams.

Features and Functionality

  • AI Email Drafting: Allows you to write entire emails with just a single line of input. The AI examines your previous emails to match your tone and style, eradicating writer’s block and boosting productivity.
  • Automated Triage with Split Inbox: Automatically categorizes and prioritizes incoming emails from team members, VIPs, or essential tools like Google Docs, helping you focus on what really matters.
  • Snippets: Enables you to automate repetitive typing tasks by inserting pre-written phrases, paragraphs, or entire emails with a few keystrokes. Ideal for recurring communications and responses.
  • Follow-up Reminders: Allows you to set reminders to follow up on important emails, ensuring you never miss critical opportunities or deadlines.
  • Read Statuses and Send Later: See when recipients read your emails and schedule emails to be sent at the most appropriate times, ensuring better timing and responsiveness.

Integration and Compatibility

Superhuman integrates seamlessly with Gmail and Outlook, making it a versatile tool for a vast number of users. However, it doesn’t support other email platforms directly, which may limit its usability for some. The tool does, however, offer integrations with third-party tools like Google Docs, Notion, and Asana for efficient workflow management.

Benefits and Advantages

  • Improved Email Management: Fast and intuitive email management helps users handle their inboxes twice as fast.
  • Enhanced Productivity: AI-powered email drafting and automated triage save considerable time and effort.
  • Better Team Collaboration: Shared read statuses and snippets increase organizational communication efficiency and coherence.
  • Perfect Timing: Features like scheduling and follow-up reminders ensure emails are sent and responded to at optimal times.
  • High Customization: Users can set up and customize how they want their emails organized and managed.

Pricing and Licensing

Superhuman adopts a subscription-based pricing model with three tiers:

  • Starter Plan: Priced at $30/user/month, ideal for individuals and small teams.
  • Growth Plan: Also at $30/user/month, targeted towards growing teams reliant heavily on email.
  • Enterprise Plan: Customized pricing, offering additional features like Centralized Billing, Team Management, and more. This plan provides tailored solutions for larger teams.

Support and Resources

Superhuman offers robust support options, including email support, video tutorials, and a comprehensive help center. Users can also access webinars and productivity coaching sessions tailored to enhance their usage of the tool.

Do you use Superhuman?

For enterprise users, dedicated customer success managers and annual success planning reviews are available, ensuring they maximize the benefits of the software.

Superhuman as an alternative to:

Superhuman stands as a more agile and seamless alternative to traditional email clients like Microsoft Outlook and Gmail. While Outlook and Gmail provide a robust set of features for general use, Superhuman focuses on speed and AI enhancements. Features like automated triage, follow-up reminders, and AI writing capabilities make it stand out as a superior tool for high-performing individuals and teams. Unlike other clients, it offers unparalleled speed and efficiency, significantly reducing time spent on email management.

Alternatives to Superhuman

  • Spark: Great for those seeking a free, user-friendly email client that offers limited but useful team collaboration features. Ideal for small businesses.
  • Newton Mail: Known for its simplicity and actionable notifications, Newton Mail is a good alternative for users looking for cross-platform support and seamless integrations with other productivity tools.
  • Front: Suitable for customer-facing teams needing advanced collaboration features. Front allows teams to manage email conversations, social media messages, and texts within a single interface.

###Conclusion

Superhuman redefines the email experience for professionals, offering unparalleled speed and AI capabilities designed to save valuable time and boost productivity. Its unique features, such as AI-generated emails, automated triage, and team collaboration tools, position it as a top choice for high-performing individuals and teams using Gmail or Outlook. While it comes with a high price tag, the efficiency and time savings can significantly outweigh the cost for many users. Its suitability for various professional use cases makes it an invaluable tool designed for today’s fast-paced work environments.

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