February 17, 2023


AI Meeting Note Taker & Real-time AI Transcription Solutions For Businesses

Best for:

  • Sales Teams
  • Educators
  • Media Professionals

Use cases:

  • Meeting Transcription
  • Lecture Capture
  • Interview Summarization

Users like:

  • Sales
  • Marketing
  • Human Resources

What is Otter.ai?

Quick Introduction

Otter.ai is a cutting-edge AI meeting assistant designed to help businesses, educational institutions, and media professionals by automatically transcribing meetings, lectures, and other conversations in real-time. The tool is perfect for sales teams, educators, media professionals, and general business environments that value precision and time-efficiency. By using sophisticated AI algorithms, Otter.ai captures detailed notes, generates summaries, and assigns actionable items to meeting participants, enhancing overall productivity and communication flow.

For individuals who find note-taking tedious or prone to missing key points, Otter.ai provides an impeccable solution. It seamlessly integrates with popular virtual meeting platforms like Zoom, Microsoft Teams, and Google Meet, enabling it to auto-join and take comprehensive notes autonomously. Users can follow along on the web or via the Otter mobile app, ensuring that no critical detail is overlooked. The tool also excels in various organizational contexts, from streamlining sales processes to aiding in the creation of compelling media stories through detailed, accurate transcriptions.

Pros and Cons


  1. Automated Note-Taking: Automatically captures detailed meeting notes, enhancing focus and participation.
  2. Action Items Assignment: Proactively identifies and assigns action items, fostering team alignment and productivity.
  3. Seamless Integration: Compatible with leading meeting platforms like Zoom, Microsoft Teams, and Google Meet.


  1. Limited Free Version: The Basic plan is restricted to 300 minutes of transcription per month.
  2. Learning Curve: New users may need time to fully utilize advanced features.
  3. Subscription Costs: The more advanced features are gated behind higher subscription tiers.


  • Automatic Transcriptions: Real-time capturing and summarizing of meeting notes.
  • Action Items: Identifies and assigns tasks to team members.
  • Integrations: Seamlessly integrates with tools like Zoom, Microsoft Teams, and Google Meet.

Features and Functionality

  • Real-Time Transcription: Otter.ai captures spoken words and transcribes them in real-time, saving hours that would have been spent taking and reviewing manual notes.
  • Automated Summaries: The tool generates concise summaries of your meetings, making it easy for participants to review key points quickly.
  • Action Items Assignment: This feature automatically extracts and assigns actionable tasks based on the meeting conversations, ensuring follow-up and closure of tasks.
  • Collaboration Tools: Users can annotate in real-time, tag speakers, and highlight critical points directly within the platform.
  • Search and Playback: Advanced search capabilities and adjustable playback speeds ease the reviewing process, enabling users to find critical information efficiently.

Integration and Compatibility

Otter.ai brilliantly integrates with major meeting platforms like Zoom, Microsoft Teams, and Google Meet. Its prowess doesn’t end there; it also syncs with Salesforce, HubSpot, Egnyte, Amazon S3, Snowflake, and Microsoft SharePoint.

Do you use Otter.ai?

Such extensive compatibility makes Otter incredibly versatile, ensuring it fits seamlessly into existing workflows without the hassle of struggling with integration issues.

Benefits and Advantages

  • Improves Meeting Efficiency: Automatic transcription and action item assignment save time and enhance productivity.
  • Enhances Accuracy: Reduces manual errors commonly encountered in note-taking.
  • Increases Team Collaboration: Real-time annotations and seamless sharing capabilities promote a collaborative workspace.
  • Reduces Manual Workload: Automates tedious tasks like transcription and summarizing.
  • Versatile Across Industries: Suitable for businesses, educators, and media professionals alike.

Pricing and Licensing

Otter.ai offers flexible pricing plans to cater to different users and organizational scales:

  • Basic (Free): Offers 300 monthly transcription minutes and 30-minute max per conversation.
  • Pro ($16.99/month per user): Includes 1200 monthly transcription minutes, advanced team features, and enhanced export options.
  • Business ($30/month per user): Provides 6000 monthly transcription minutes, admin features, and the ability to join concurrent meetings.
  • Enterprise (Custom Pricing): Onboards additional security and compliance controls tailored for large organizations.

Additionally, there are annual payment options with significant savings.

Support and Resources

Otter.ai provides various support options, including comprehensive documentation, a help center, and robust customer service. Users can schedule demos, read through blogs for updates and insights, and join a community forum for shared experiences and problem-solving tips. Prioritized support is available for higher-tiered plans.

Otter.ai as an Alternative to:

Otter.ai stands out as an efficient alternative to traditional manual transcription services or in-house note-takers primarily due to its automated capabilities and integration flexibility. Compared to native features within platforms like Zoom or Google Meet, Otter.ai provides a more specialized, robust, and feature-rich transcription and meeting management solution. While Zoom and Google Meet offer basic transcription services, Otter.ai excels in automatically assigning action items and integrating with various other platforms like HubSpot or Salesforce.

Alternatives to Otter.ai

  • Rev.com: Ideal for highly accurate transcriptions but lacks the real-time note-taking and action item assignment features of Otter.ai.
  • Sonix: Excellent for transcription with multi-language support, yet it doesn’t integrate as seamlessly with meeting platforms as Otter.ai.
  • Temi: A budget-friendly option for transcriptions but with lower accuracy rates and minimal integration capabilities compared to Otter.ai.


Otter.ai is a multifaceted tool that seamlessly meets note-taking and transcription needs across various industries. Its robust features, such as automated action items, real-time transcription, and deep integrations with platforms like Zoom and Salesforce, make it a formidable player in enhancing productivity and collaboration. Whether you’re in sales, education, or media, Otter.ai stands out as an invaluable asset for simplifying and elevating your meeting and transcription workflow.

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