Levity

What is Levity?

Quick Introduction.

Levity is an AI-powered email automation tool specifically designed for the logistics industry. Whether you are in freight brokering, air cargo, or 3PL services, Levity helps streamline your email operations by categorizing incoming emails, extracting critical information, and pushing data automatically to your Transportation Management System (TMS). This allows you to concentrate on maintaining strong customer relationships rather than being bogged down by repetitive administrative tasks. Levity was built for logistics professionals who want to enhance operational efficiency and improve customer satisfaction. With its user-friendly interface and powerful AI capabilities, it is perfect for both small operations and large logistics companies looking to scale their automation efforts while staying competitive.

Pros and Cons

Pros:

1. Significantly reduces the time required for email management.
2. Integrates seamlessly with popular email clients and TMS systems.
3. Customizable AI Blocks to fit specific operational needs.

Cons:

1. Costs scale with email volume, which could be high for very large businesses.
2. Initial setup and customization could be time-consuming.
3. Limited to logistics email operations; not suitable for other industries.

TL:DR.

• Automates email categorization and information extraction.
• Seamlessly integrates with your existing TMS and email systems.
• Saves substantial time on repetitive tasks, boosting operational efficiency.

Features and Functionality:

• Email Categorization: Levity automatically classifies incoming emails based on custom categories, allowing you to sort, route, and prioritize without manual tagging.
• Information Extraction: The tool captures essential information from emails and attachments, such as new loads, eliminating the need for manual copy-pasting.
• Document Summarization: Levity condenses lengthy documents, messages, and reports into easy-to-digest summaries, enabling you to provide concise updates quickly.
• Contextualized Replies: Apply prompts against specific data to create personalized replies to emails, making hand-crafting every reply unnecessary.
• Automated Workflows: Levity’s Flow Builder provides a drag-and-drop interface for configuring, editing, and testing automated workflows, tailored to any complexity.

Integration and Compatibility:

Levity integrates with a range of popular business applications such as Gmail, Outlook, and Hubspot. Additionally, it supports connections through Zapier and Make, giving users access to over 5,000 tools. Custom integrations can be achieved via API or with assistance from Levity’s support team, making it an incredibly versatile solution that fits seamlessly into existing systems.

Benefits and Advantages:

• Time Savings: Automates repetitive email management tasks, freeing up significant time for other valuable activities.
• Improved Efficiency: Enhances job performance by up to 61% in quoting processes.
• Enhanced Customer Satisfaction: Provides immediate status updates, significantly reducing response time.
• Scalability: Adaptable to the needs of small and large logistics operations alike.
• Security Compliance: Annual audits ensure data privacy and security, adhering to stringent industry standards.

Pricing and Licensing:

Levity’s pricing starts at a base fee of $79/month for self-serve users, with additional rates ranging from $0.05 to $0.30 per processed email. Prices scale based on the volume of incoming emails, offering a flexible and adaptable pricing structure that can cater to various business sizes.

Support and Resources:

Levity offers a comprehensive support system that includes customer service, a knowledge base, and community forums.

Their support team is available to help with initial setup and offer tailored advice on optimizing the tool for specific needs. For more complex issues, direct assistance can be availed via email.

Levity as an Alternative to:

Levity serves as a competitive alternative to traditional email management software like Microsoft Power Automate. Unlike Power Automate, which may require a more complex setup and extensive knowledge of workflows, Levity offers a user-friendly interface suitable for logistics-specific needs. It shines with its focused approach to categorized email automation and document summarization, pivotal for freight and logistics operations.

Alternatives to Levity:

• Microsoft Power Automate: Good for businesses already using Microsoft Suite, offering comprehensive automation capabilities beyond email management.
• Zapier: Suitable for users looking for extensive integration options and customizable workflows in various industries, not just logistics.
• Integromat: Excellent for complex automation needs, offering multi-step scenarios and powerful data manipulation, ideal for tech-savvy users.

Conclusion:

Levity excels in streamlining email management tasks specific to the logistics industry, making it an indispensable tool for freight brokers, air cargo carriers, and 3PL companies. By automating repetitive tasks, it not only enhances operational efficiency but also improves customer satisfaction. Its seamless integration capabilities and robust support framework make it a reliable choice for businesses looking to optimize their email workflows effectively. If you’re tired of spending countless hours managing emails and want to focus more on building valuable customer relationships, Levity is undoubtedly worth considering.