June 23, 2023

DeepOpinion

Generative Automation Platform for Enterprises

Best for:

  • Large Enterprises
  • Financial Services
  • Manufacturing

Use cases:

  • Customer Support Automation
  • Claims Processing
  • Document Verification

Users like:

  • IT
  • Customer Service
  • Finance

What is DeepOpinion?

Quick Introduction

DeepOpinion is a robust Generative Automation Platform designed to empower enterprises with advanced AI-driven automation capabilities. This tool is specifically tailored for organizations aiming to streamline their business processes by harnessing the power of Generative AI and Low/No-Code development environments. The platform facilitates the creation of powerful enterprise-grade automations, offering a seamless solution for handling unstructured data across various sectors such as Financial Services, Insurance, and Manufacturing.

DeepOpinion’s core objective is to simplify and accelerate digital transformation within enterprises, reducing manual efforts and significantly enhancing operational efficiency. Whether it’s automating customer inquiries, processing claims, or verifying documents, DeepOpinion makes AI model creation and deployment effortless and efficient. The platform stands out by combining AI Hub for building AI apps, Automation Hub for end-to-end solutions, Validation Hub for performance improvements, and Coworker Hub to guide users from start to finish.

Pros and Cons

Pros:

  1. High Scalability: Ability to handle large volumes of tasks (e.g., automating 400,000 customer tickets overnight).
  2. User-Friendly: Supports low/no-code development, making it accessible even to those without technical expertise.
  3. Comprehensive Integration: Can integrate with existing systems via API for seamless interoperability.

Cons:

  1. Learning Curve: While user-friendly, it may still require some initial learning for users unfamiliar with AI and automation.
  2. Cost: Enterprise-grade automation solutions can be costly, potentially prohibitive for smaller businesses.
  3. Dependence on Cloud Services: Presupposes reliable and secure data handling as much of the tool’s functionality relies on cloud services.

TL:DR

  • Generative Automation for processing unstructured data.
  • Low/No-Code development for ease of use.
  • Scalable AI solutions integrated with business systems.

Features and Functionality

  • AI Hub: Facilitates the creation of enterprise-grade AI apps within minutes, allowing users to develop robust and tailored solutions easily.
  • Automation Hub: Enables the design and deployment of end-to-end customized AI solutions that integrate smoothly with existing business processes.
  • Validation Hub: Provides a framework for validating exceptions and continuously improving the performance of your automated solutions.
  • Coworker Hub: Offers a supportive companion to guide users through the AI automation journey, ensuring efficient use and successful implementation.

Integration and Compatibility

DeepOpinion integrates seamlessly with various business systems via API, making it adaptable to a broad range of existing infrastructures. Its standout capability includes interfacing with major orchestration platforms to enhance the processing of unstructured data without the need for extensive coding changes.

Do you use DeepOpinion?

This flexibility ensures that enterprises can deploy DeepOpinion within their existing tech stacks without significant overhaul or disruption.

Benefits and Advantages

  • High Accuracy: Achieves industry-leading precision in automating complex cognitive tasks, often reported at 99.9% accuracy.
  • Scalability: Enables organizations to handle extensive workloads efficiently (e.g., processing hundreds of thousands of tickets).
  • Cost and Time Savings: Reduces the need for manual labor, leading to significant cost and time efficiencies.
  • Flexibility: Compatible with various data formats, allowing for comprehensive automation of emails, attachments, tickets, PDFs, and more.
  • Ease of Use: Low/No-Code development lets users without technical expertise efficiently build and deploy AI solutions.

Pricing and Licensing

DeepOpinion offers enterprise-level pricing that likely encompasses various subscription tiers based on the needs and scale of the deploying enterprise. While specific pricing details are not disclosed publicly, the typical model involves a subscription fee with licensing options to scale, integrate, and customize the deployment of the platform across multiple departments and functions.

Support and Resources

DeepOpinion provides extensive support options, including dedicated customer service, exhaustive documentation, and active community forums. Users can benefit from direct engagement with the company’s support team for troubleshooting, as well as detailed guides that help leverage the full potential of the platform. Additionally, there is a thriving community of users who share best practices and tips, enhancing user experience and knowledge sharing.

DeepOpinion as an Alternative to:

DeepOpinion shines compared to other AI orchestration tools through its focus on Generative Automation and low/no-code ease of use, surpassing others in handling unstructured data. For example, compared to IBM Watson, DeepOpinion offers more straightforward implementation within existing systems and a user-friendly development environment, providing a greater advantage for enterprises looking for efficiency and rapid deployment.

Alternatives to DeepOpinion

  1. UiPath: Ideal for organizations requiring strong robotic process automation (RPA) with deep integration capabilities but may involve more technical overhead than DeepOpinion’s low/no-code approach.
  2. Blue Prism: Best for organizations needing a reliable and scalable RPA platform with autonomous decision-making, though it lacks the generative AI and natural language processing strengths of DeepOpinion.
  3. Automation Anywhere: Useful for businesses looking to automate repetitive tasks quickly but might not match DeepOpinion’s flexibility and sophisticated unstructured data handling.

Conclusion

DeepOpinion stands out as a significant contender in the enterprise automation landscape, offering unparalleled advantages in handling unstructured data and simplifying the development of sophisticated automation solutions. By adopting DeepOpinion, organizations can expect enhanced accuracy, substantial cost savings, and improved operational efficiency, making it an ideal tool for enterprises that aim to leverage AI to its full potential within their business processes.

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