Cordless

ABOUT Cordless

Introducing Cordless, an AI-powered contact center solution designed to assist customer support teams in delivering exceptional service over the phone. This cutting-edge system offers a range of innovative features that cater to businesses aiming to enhance customer experience during phone interactions.

Among Cordless’ outstanding features is its automatic call transcription capability, which transcribes calls in real-time for increased efficiency and accuracy. Its built-in conversation intelligence component analyzes phone interactions to offer valuable insights into customer behavior and preferences. Moreover, its sentiment analysis functionality can discern the emotional tone of calls, empowering agents to offer tailored and empathetic responses.

Cordless not only elevates the customer support experience but is also beneficial to sales and marketing teams. The platform equips customer support agents with indispensable tools to proficiently address inquiries, while simultaneously helping sales teams secure deals by supplying insights into customer needs and preferences. Additionally, marketing departments can leverage Cordless’ rich data on customer behavior and preferences to refine their marketing campaigns. All in all, Cordless is the perfect fit for businesses seeking to improve their overall phone-based customer experience across departments.

Cordless Pricing Starting at $49/mo.

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