February 17, 2023

AI-Responder for HostAway

Chrome extension that drastically reduces writing time with AI responses.

Best for:

  • Property Managers
  • HostAway Users
  • Real Estate Professionals

Use cases:

  • Automating guest responses
  • Improving communication efficiency
  • Reducing workload

Users like:

  • Customer Service
  • Operations
  • Administration

What is AI-Responder for HostAway?

Quick Introduction

AI-Responder for HostAway is a Chrome extension designed to minimize the time required for writing responses to guests by utilizing advanced AI-powered automated responses. It is particularly tailored for property hosts and managers who use the HostAway platform. Leveraging OpenAI’s GPT3 Davinci-003 and GPT NeoX 20B, this tool ensures high-quality interactions that are almost indistinguishable from human-generated content. The AI-Responder streamlines communication by drawing on a property-specific knowledge document, guest data, and previous chat histories to generate accurate, empathetic, and contextually appropriate replies.

For property managers and hosts, timely and precise communication with guests is paramount. AI-Responder serves as a critical tool in ensuring this, freeing up valuable time while maintaining high standards of customer service. It’s particularly beneficial for those managing multiple properties, offering a blend of factual accuracy and human-like empathy. In essence, this tool is a game-changer for property managers looking to increase efficiency while enhancing guest satisfaction.

Pros and Cons


  1. Efficiency: Reduces writing time by 98%.
  2. Quality: Generates high-quality, human-like responses.
  3. Customization: Utilizes property-specific knowledge for accurate answers.


  1. Cost: Relatively expensive at $95/month/listing or $49/month during beta.
  2. Limited to Chrome: Currently only available as a Chrome extension.
  3. Platform Specific: Primarily designed for the HostAway platform.


  • Automates guest communication with AI-powered responses.
  • Customizable with property-specific information.
  • Significantly reduces response time.

Features and Functionality

  • Property-Specific Knowledge: Allows you to input up to 800 words of property-specific details to personalize responses.
  • Guest Data Utilization: Extracts and uses reservation details to maintain contextual accuracy.
  • Chat History Reference: Utilizes previous chat histories to ensure conversational continuity.
  • High AI Quality: Utilizes advanced AI models that produce human-like quality responses.
  • Empathetic Replies: Ensures responses are not only accurate but also empathetic and reassuring.

Integration and Compatibility

The AI-Responder for HostAway is specifically designed to integrate seamlessly with the HostAway platform and is accessible as a Chrome extension. Currently, there are no integrations available with other platforms, making it a specialized tool for HostAway users. The developers are working on extending support to mobile platforms and other browsers, with more information expected in the first quarter of 2023.

Do you use AI-Responder for HostAway?

This focus on HostAway ensures a streamlined and highly effective tool for property hosts using this platform.

Benefits and Advantages

  • Time-Saving: Reduces response time by up to 98%.
  • Enhanced Service: Delivers high-quality, empathetic responses without manual intervention.
  • Customizable: Allows for property-specific customizations for more accurate replies.
  • Accuracy: Utilizes advanced AI for accurate, contextually appropriate responses.
  • Continuous Improvements: References chat history for maintaining conversation continuity and improving the guest experience.

Pricing and Licensing

AI-Responder for HostAway offers a beta pricing model where early adopters enjoy a 14-day free trial and a locked-in price of $49/month per listing, up to 300 queries/month. After the beta phase, the standard pricing is expected to be around $95/month per listing. The relatively high cost reflects the advanced AI technology used, but it may be justified by the significant improvements in efficiency and guest satisfaction.

Support and Resources

Users have access to a range of support options, including customer service via email (contact@aiduh.com), along with documentation that details how to make the most of the extension. The developers also promise continuous updates and additional features to be rolled out in 2023, enhancing the tool’s utility and performance.

AI-Responder for HostAway as an Alternative to:

As an alternative to manually crafting responses or using less specialized auto-responders, AI-Responder offers a significant leap in efficiency and quality. Compared to basic automated tools, AI-Responder’s ability to create highly personalized and accurate replies stands out, reducing the need for any subsequent editing or corrections.

Alternatives to AI-Responder for HostAway:

  • Smartbnb: Similar AI functionalities, optimized for various short-term rental platforms but often pricier and potentially not as specialized for HostAway.
  • Guesty: A comprehensive property management tool with an auto-responder feature; better for those seeking an all-in-one solution.
  • ZevOwn: Provides AI-powered responses tailored to short-term rental communications, offering integrations beyond HostAway.


AI-Responder for HostAway is a robust and highly effective AI tool designed explicitly for HostAway users. It automates and enhances guest communication through high-quality, empathetic, and accurate AI-powered responses. Though it comes at a cost, the time saved and the improved guest experiences it fosters make it a worthwhile investment for property hosts and managers. With upcoming improvements and more platform support on the horizon, it’s a tool well-suited for those looking to streamline operations and elevate customer service.

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